Consumer Assessment of Healthcare Providers & Systems PUF

The Centers for Medicare & Medicaid Services (CMS) develop, implement and administer several different patient experience surveys.  These surveys ask patients (or in some cases their families) about their experiences with, and ratings of, their health care providers and plans, including hospitals, home health care agencies, doctors, and health and drug plans, among others.  The surveys focus on matters that patients themselves say are important to them and for which patients are the best and/or only source of information.  CMS publicly reports the results of its patient experience surveys, and some surveys affect payments to Medicare providers.

Please see the CMS website for more information:

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